Shipping policy
Kash's Toy Box Shipping Policy
FREE U.S. SHIPPING
We currently offer FREE standard shipping on all U.S. orders. No minimum purchase is required.
PROCESSING & DELIVERY TIMES
Orders are typically processed before shipment and then delivered using standard shipping. At checkout, customers will see the current estimated transit time for their order, which is generally 5–8 business days.
Please note that delivery estimates are not guarantees. Holidays, carrier delays, weather, high order volume, or other circumstances outside our control may occasionally affect delivery times.
ORDER TRACKING
When tracking information is available, you'll receive it by email after your order ships. Please allow time for the carrier's tracking system to update after your tracking number is created.
SHIPPING ADDRESS
Please double-check your shipping address before submitting your order. Kash's Toy Box is not responsible for delays or delivery issues caused by an incorrect or incomplete address provided at checkout.
If you notice an error after placing your order, contact us as quickly as possible at hello@kashstoybox.com. We'll do our best to help, but we cannot guarantee that an address can be changed once an order has entered processing.
LOST, DAMAGED OR MISSING ORDERS
If your package appears to be lost, arrives damaged, or your order is missing an item, please contact us at hello@kashstoybox.com with your order number and details about the issue. For damaged items, please include photos or video so we can help resolve the issue.
WHERE WE CURRENTLY SHIP
At this time, Kash's Toy Box ships to addresses within the United States only.